This Privacy Policy describes how Excel Trucking (“we,” “us,” or “our”) collects, uses, and protects the personal information of individuals (“you” or “users”) who visit our website exceltrucking.com (“Website”) and use our shipping services. We are committed to maintaining the privacy and security of your personal information in accordance with applicable laws and regulations, including the current data privacy laws in the United States.

1. Information We Collect:

We may collect various types of personal information from you, including but not limited to:
– Contact information (such as name, address, email address, and phone number).
– Payment information (such as credit card details, billing address, and financial information).
– Shipping details (such as delivery addresses and shipment information).
– Account information (such as username, password, and preferences).
– Communication records (such as emails, live chats, or customer support inquiries).

2. How We Use Your Information:

We use the collected information for the following purposes:
– Providing shipping services and fulfilling your requests.
– Processing payments and verifying transactions.
– Communicating with you regarding your shipments, updates, and customer support.
– Improving our services, website functionality, and user experience.
– Sending promotional offers, newsletters, or marketing communications if you have opted to receive them.

3. Information Sharing and Disclosure:

We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your consent. However, we may share your information with:
– Our trusted service providers and business partners to facilitate shipping and related services.
– Law enforcement agencies, regulatory authorities, or as required by applicable laws.

4. Data Security:

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols, encryption, and restricted access to safeguard your data.

5. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns on our Website. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies, but it may impact certain features of our Website.

6. Your Privacy Choices and Rights:

You have the right to access, update, or delete your personal information held by us. You can also opt-out of receiving promotional communications from us. Please contact us using the information provided in Section 8 to exercise your rights or for any privacy-related inquiries.

7. Links to Third-Party Websites:

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
[Shipping Company Name]
[Address]
[Email]
[Phone]

9. Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our Website. We encourage you to review this Privacy Policy periodically.

By using our Website or engaging with our shipping services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.